1.Is it mandatory for the passenger to be present at the airport during Cargo freight?
Yes, the presence of the passenger or a first-degree relative with identification documents is required to carry out passenger freight.
2. Do we have to deliver the goods with appropriate packaging to the transportation company?
If your packaging is suitable, it is approved. If you do not have the possibility of standard packaging, we will do the packaging for you.
3. What kind of documents do we need to clear the goods at the destination?
In order to receive the personal effect, BL and identification documents of the consignee at the destination, for the clearance of commercial cargo, BL, invoice and packing list, in some cases, depending on the type of goods, a health certificate and certificate of origin is also required.
4. What are the customs working hours of Imam Khomeini airport?
From Saturday to Wednesday from 8 am to 2 pm
Customs is closed on Thursdays and Fridays and public holidays
5. Is it possible to trace the BL?
Yes, by knowing your BL number, you can call our colleagues or trace your shipment online and find out when the goods will arrive at their destination.
6. Is it possible to introduce a real person as consignee for sending commercial shipments?
No, if your Cargo is a commercial sample, the consignee must be a legal firm.
For more information, you can contact our colleagues
7. Is importing of cigarettes allowed for passengers?
The import of cigarettes for each passenger is allowed in the amount of one box equal to 200 unit
8. How to calculate the volume weight of a cargo?
To calculate volume weight: length * width * height (cm), divide the final number by 6000
This will be the volume weight of your cargo
Between volume weight and actual weight, the higher number is the criterion for calculating the cost of air transportation
